Frequently Asked Questions
Q. How will I know what my signs will look like?
A. Once we have received your order our design team will send proofs for your approval. These proofs can be amended as many times as you like free of charge until you are completely satisfied.
Q. I’m not sure what signs I need, could someone advise me?
A. Yes of course we can, please call or email us.
Q. We would like a pupil’s drawing on a sign, is this possible?
A. Yes, we would just need a clear scan of the drawing emailed to us and we can use this on your signs.
Q. I cannot find what I am looking for.
A. If you cannot find what you are looking for simply email us or call with your ideas and we will do our very best to meet your requirements.
Q. How do I send my artwork?
A. When supplying your logo please send the highest possible quality. Acceptable file formats – PDF, JPEG, EPS, Adobe Illustrator (AI), Microsoft Powerpoint and Microsoft Word.
Q. How will I receive my signs?
A. These will be carefully wrapped in protective packaging and sent via our UK wide courier service.
Q. How do I pay?
A. We offer an instant 28 day credit account facility to government schools and can accept payment by Bacs, cheque and credit or debit card.
Q. How do I order?
A. Simply follow our 3 easy steps on page 22. If you get stuck just call or email and we’ll guide you through.
Q. How long will my signs last?
A. All our sign materials are 100% weatherproof using UV resistant inks, vinyls and laminates. When well cared for our signs can last for at least 10 years.